Notes

Outline

Meeting Your Customers’ Requirements With Quality Systems CISA Fall Business Meeting November, 2001

Contributing Statistics Over 50% of our members reported. 44% of the reporting members were from the equipment group. 56% of the reporting members were from the consumable group.

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Summary At a 2:1 ratio, our member organizations have completed ISO 9000 Registration. At a 1:3 ratio, our member organizations have completed QS 9000 Registration. Those member organizations who intend to complete ISO 9000 has for the most part has completed registration.

Summary At a 4:1 ratio, our members intend to maintain their registration with the changes in the requirements. The equipment organizations have the greater tendency to be “compliant” to the new standards.

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Summary At a 4:1 ratio, our members intend to maintain their registration with the changes in the requirements. The equipment organizations have the greater tendency to be “compliant” to the new standards. The majority of our member organizations are not ISO 14000 registered.

Summary A minimum number of our member organizations are planning on completing the ISO 14000 requirements.

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Summary A minimum number of our member organizations are planning on completing the ISO 14000 requirements. None of our member organizations (reporting) have completed the TS 16949 requirements and most do not intend to meet the requirements.

Meeting Your Customers’ Requirements With Quality Systems

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Quality System - Trucks Caterpillar – QS-9000 Cummings – QS-9000 or TS 16949 Volvo – QS-9000 by 12/2002 IT&E – QS-9000 or ISO-9000:2000 w PPAP Others

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Opportunities In The Present Quality Environment QS-9000 still based upon ISO-9000:1994 (20 element system) ISO-9000:2000 must take effect by January, 2003 (24 Months) TS-16949 still based upon ISO-900:1994 (20 element system) Other possibilities

Meeting Your Customers’ Requirements With Quality Systems

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Open Discussion